Insights.
Practical insight drawn from designing, deploying and operating automated technology in real-world environments.
What works, what fails, and what actually delivers value once systems are live.
Featured insights.

Hospitality data capture: why it matters and how The Bridge transforms guest insight.
Discover how The Bridge connects devices, captures guest data, and drives repeat footfall for hospitality venues. Learn why modern businesses

Power bank vending machine improves patient convenience at Leeds General Infirmary.
A power bank vending machine at Leeds General Infirmary improved patient convenience and reduced staff strain.
All articles.

How SMS and WhatsApp Marketing Actually Increases Revenue
SMS and WhatsApp marketing give businesses a direct way to reach customers with personalised messages and timely offers. Discover how

Digital signage for retail stores improves engagement across Nisa convenience locations.
Digital signage for retail stores improved customer engagement in Nisa shops while capturing insights and powering new marketing capabilities through

In-store customer engagement boosted across 13 SPAR stores with retail roulette.
In-store customer engagement increased in 13 SPAR stores as Retail Roulette captured customer data and created new marketing opportunities through

Automated vape machines deliver powerful benefits at Temple Bar in Cardiff.
Automated vape machines improved convenience and compliance at Temple Bar Cardiff while capturing customer data for future marketing through The

Phone charger vending machines deliver powerful benefits at Jack Murphy’s bar in Swansea.
Phone charger vending machines improved convenience at Jack Murphy’s Swansea, removing venue liability and capturing customer data through The Bridge.

Self-service order kiosks boost results in a 6 week retail trial.
Self-service order kiosks improved customer flow, boosted sales, and delivered valuable behavioural insights through The Bridge during a successful six-week