Our Technology

Data that drives results.

Capture insights at the source and turn every interaction into usable data that powers marketing, personalisation, and smarter business decisions.

The power behind insight.

Data is the invisible engine behind today’s best-performing businesses. When captured intelligently, it unlocks sharper marketing, deeper insight, and operational control that’s actually informed.

Know your audience.

Build a richer, more detailed picture of who’s engaging with the product or service and how to effectively reach them again.

Make better decisions.

Spot trends, measure outcomes, and make confident decisions using real data — replacing guesswork with actionable insight.

Improve the experience.

Learn how users interact in real time and adapt the journey to increase satisfaction, repeat usage, and loyalty.

Our approach to data capture.

We design every layer of our systems, from hardware to cloud, to ensure data is captured automatically, accurately, and ethically. It’s all built in, with no added work for staff and no disruption to the customer experience.

On-device interaction.

Data capture begins at the point of engagement. Whether a user taps, scans, inputs details, or is passively analysed through age estimation, our machines collect valuable insights as a seamless part of the experience — not a separate process.

Intelligent software layer.

Each product runs British Automation’s custom-built software, engineered to capture meaningful data without slowing things down. This includes contact details, behavioural patterns, session metadata, and facial analysis where applicable — all processed in real time.

Secure cloud sync.

Once captured, data is encrypted and securely transferred to our UK-based cloud infrastructure. From there, it’s made instantly available through a secure online portal, ready for segmentation, insight, and informed action — all without any manual effort.

What we capture.

(and why)

Contact Information

User input like phone or email enables follow-up marketing, loyalty offers, and personalised communication.

Demographics

Age, gender, ethnicity and other visible traits can help tailor content, messaging, and services to the right audience.

Behavioural Cues

Interaction patterns and session flow data can help to improves UX, identifies drop-off points, and refines design choices.

GDPR & Ethical Compliance

We design every layer of our systems, from hardware to cloud, to ensure data is captured automatically, accurately, and ethically. It’s all built in, with no added work for staff and no disruption to the customer experience.

On-device interaction.

Data capture begins at the point of engagement. Whether a user taps, scans, inputs details, or is passively analysed through age estimation, our machines collect valuable insights as a seamless part of the experience — not a separate process.

Intelligent software layer.

Each product runs British Automation’s custom-built software, engineered to capture meaningful data without slowing things down. This includes contact details, behavioural patterns, session metadata, and facial analysis where applicable — all processed in real time.

Secure cloud sync.

Once captured, data is encrypted and securely transferred to our UK-based cloud infrastructure. From there, it’s made instantly available through a secure online portal, ready for segmentation, insight, and informed action — all without any manual effort.

Integration & marketing tools.

Turning insight into action.

Capturing insight is just the beginning. Our systems are built to help you act on your data — whether that’s launching a campaign, building a list, or integrating with your existing tools.

Built-in Campaign Tools

Send targeted SMS or email campaigns directly from your dashboard. Segment your audience, schedule messages, and track engagement with ease — no third-party platform needed.

CRM & Export Options

Download your captured data in standard formats or connect to your CRM. Whether you’re using Mailchimp, HubSpot, or a custom system, integration is simple and secure.

Real-time Automation

Set automated actions based on user behaviour or location — like sending a discount after a repeat visit or a reminder to engage after a photo session.

Let's start the conversation.

If you are interested in working with British Automation or learning more about our products and services, simply fill out this form and a member of our team will be in touch to discuss your requirements.


Download the brochure.

Get a practical overview of the technology, how it’s deployed, and the commercial value it delivers. The brochure covers real use cases, key benefits, and how venues use the system to engage customers and generate measurable returns.